Managing emotions in the workplace / Neal M. Ashkanasy, Wilfred J. Zerbe, and Charmine E.J. Härtel, editors.
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Other Authors: | , , |
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Format: | Book |
Language: | English |
Published: |
Armonk, N.Y. :
M.E. Sharpe,
[2002]
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Table of Contents:
- Foreword / Anat Rafaeli
- Preface / Neal M. Ashkanasy, Wilfred J. Zerbe, Charmine E.J. Hartel
- Managing Emotions in a Changing Workplace / Neal M. Ashkanasy, Wilfred J. Zerbe, Charmine E.J. Hartel
- Change
- An Integrated Affective and Cognitive Model to Explain Employees' Responses to Downsizing / Jan M. Paterson, Charmine E.J. Hartel
- Analyzing Emotions for a Better Understanding of Organizational Change: Fear, Joy, and Anger During a Merger / Tina Kiefer
- Myths About Emotions During Change / Charmine E.J. Hartel, Wilfred J. Zerbe
- Conflict/Interpersonal
- The Role of Emotion and Emotion Management in Destructive and Productive Conflict in Culturally Heterogeneous Workgroups / Oluremi B. Ayoko, Charmine E.J. Hartel
- A Model of Emotional and Motivational Components of Interpersonal Interactions in Organizations / Robert G. Jones, Andrea L. Rittman
- How Are Moods Instigated at Work? The Influence of Relational Status on Mood / Stephane Cote, D.S. Moskowitz
- Managing Emotion in Workplace Relationships / Charmine E.J. Hartel, Neal M. Ashkanasy
- Decision Making
- Determinants of Intuitive Decision Making in Management: The Moderating Role of Affect / Marta Sinclair, Neal M. Ashkanasy, Prithviraj Chattopadhyay, Maree V. Boyle
- Emotional Intelligence: The Conceptual Issue / Aaron Ben-Ze'ev
- Grinning, Frowning, and Emotionless: Agent Perceptions of Power and Their Effect on Felt and Displayed Emotions in Influence Attempts / Donald E. Gibson, Scott J. Schroeder.