Auditing organizational communication : a handbook of research, theory and practice / edited by Owen Hargie and Dennis Tourish.
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| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
East Sussex :
New York, NY : Routledge,
2009.
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| Edition: | 2nd ed. |
| Subjects: |
Table of Contents:
- Editorial Introduction
- Part 1. Audits in Context
- Communication and Organisational Success
- Auditing Communication to Maximise Performance
- Part 2. Audit Methodologies
- The Questionnaire Approach
- The Interview Approach
- The Focus Group Approach
- Data Collection Log-sheet Methods
- Social Network Analysis
- Auditing Professional Practice
- Auditing the Communications Revolution
- Crafting the Audit Report
- Part 3. Audits in Action
- Charting Communication Performance in a Health Care Organisation
- Communication Audit of a Hospital Clinic
- A Communication Audit of a Paper Mill
- Auditing Corporate Leadership
- Redesigning a Communication Event through External Audits
- Auditing Corporate Culture
- Auditing a Major Police Organisation
- Auditing a Major Retail Chain
- A Study of Sensemaking and CEO Change
- Part 4. Final Considerations
- Strategy, Pedagogy and Research: The Role of Audits.