Leadership without excuses : how to create accountability and high performance (instead of just talking about it / Jeff Grimshaw, Gregg Baron.
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Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
New York :
McGraw-Hill Professional,
[2010]
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Subjects: |
Table of Contents:
- Part I. Proven Strategies for Communicating Clear and Credible Expectations
- Introduction
- 1. Equip your People for Moments of Truth and Tradeoff
- 2. Invest Excruciating Minutes to Ensure Role Clarity
- 3. Use Commander's Intent to Promote Ownership, Stretch Your People, and Align Them with Your Business Strategy
- 4. Compete for Attention
- 5. Boost the Credibility of Your High Expectations
- Part II. Proven Strategies for Creating Compelling Consequences
- 6. Reward What You Want to See More of. And Stop Tolerating What You Don't
- 7. Use the Other F-Word to Tap Hidden Sources of Motivation
- 8. Wield Your Biggest Stick: The Power to Take Things Away
- 9. Whnn You HaWheno Authority, Use Increased Confidence and Reduced Anxiety as Your Consequence Currency
- Part III. Proven Strategies for Leading Conversations Grounded in Empirical Reality
- 10. Whet the Appetite for Truth
- 11. Prevent Excuses before They Happen
- 12. Banish the Fantasies and Fetishes that Lead to Fingerpointing
- 13. Treat Mistakes as Intellectual Capital and Give Negative Feedback That Doesn't Freak People Out
- Conclusion.