Leadership in leisure services : making a difference / Debra J. Jordan, East Carolina University, Ronald Ramsing, Western Kentucky University.
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Urbana, IL :
Sagamore Venture Publishing LLC,
[2017]
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| Edition: | Fourth edition. |
| Subjects: |
Table of Contents:
- Preface
- Acknowledgements
- About the authors
- 1. Exploring and discovering meanings
- 2. Leadership across the lifespan
- 3. Leadership and cultural adaptability
- 4. Communication skills for leaders
- 5. Nonverbal communication: the silent messenger
- 6. Leadership and group dynamics
- 7. Influencing and inspiring desired behaviors
- 8. Conflict resolution and mediation skills
- 9. Leading with values and ethics
- 10. Face-to-face leadership techniques
- 11. Understanding risk management
- 12. Becoming a professional
- Index.