Ugale, A. Impact of conversational agents on customer service employees: [a dissertation submitted to Auckland University of Technology in partial fulfilment of the requirements for the degree of Master of Business (MBus), 2020] / Arlene Ugale ; supervisors: Lena Waizenegger, Helena Cooper-Thomas.
Chicago Style (17th ed.) CitationUgale, Arlene. Impact of Conversational Agents on Customer Service Employees: [a Dissertation Submitted to Auckland University of Technology in Partial Fulfilment of the Requirements for the Degree of Master of Business (MBus), 2020] / Arlene Ugale ; Supervisors: Lena Waizenegger, Helena Cooper-Thomas.
MLA (8th ed.) CitationUgale, Arlene. Impact of Conversational Agents on Customer Service Employees: [a Dissertation Submitted to Auckland University of Technology in Partial Fulfilment of the Requirements for the Degree of Master of Business (MBus), 2020] / Arlene Ugale ; Supervisors: Lena Waizenegger, Helena Cooper-Thomas.