Behind the Startup : How Venture Capital Shapes Work, Innovation, and Inequality.

This systematic analysis of everyday life inside a tech startup dissects the logic of venture capital and its consequences for entrepreneurs, workers, and societies.   In recent years, dreams about our technological future have soured as digital platforms have undermined privacy, eroded labor righ...

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Bibliographic Details
Main Author: Shestakofsky, Benjamin
Format: Ebook
Language:English
Published: Berkeley : University of California Press, 2024.
Edition:1st ed.
Online Access:Click here to view this book

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505 0 |a Cover -- Tittle Page -- Copyright -- Content -- Preface -- Introduction -- Part I : San Francisco: Launching the Rocket Ship -- 1. Orchestrating Change -- 2. Dreaming of the Future -- 3. Working Algorithms -- Part II : The Philippines: Innovation's Human Infrastructure -- 4. All in the Family -- Part III : Las Vegas: The Call De-center -- 5. Working the Phones -- 6. Bearing the Burdens of Change -- Part IV : When a Startup Grows Up -- 7. Growing Pains -- Conclusion: Reorganizing Innovation -- Acknowledgments -- Methodological Appendix -- Notes -- References -- Index. 
520 |a This systematic analysis of everyday life inside a tech startup dissects the logic of venture capital and its consequences for entrepreneurs, workers, and societies.   In recent years, dreams about our technological future have soured as digital platforms have undermined privacy, eroded labor rights, and weakened democratic discourse. In light of the negative consequences of innovation, some blame harmful algorithms or greedy CEOs. Behind the Startup focuses instead on the role of capital and the influence of financiers. Drawing on nineteen months of participant-observation research inside a successful Silicon Valley startup, this book examines how the company was organized to meet the needs of the venture capital investors who funded it.   Investors push startups to scale as quickly as possible to inflate the value of their asset. Benjamin Shestakofsky shows how these demands create organizational problems that managers solve by combining high-tech systems with low-wage human labor. With its focus on the financialization of innovation, Behind the Startup explains how the gains generated by these companies are funneled into the pockets of a small cadre of elite investors and entrepreneurs. To promote innovation that benefits the many rather than the few, Shestakofsky compellingly argues that we must focus less on fixing the technology and more on changing the financial infrastructure that supports it. 
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