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  1. 1
    by Metric, John
    Published 2009
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    The definitive guide to SugarCRM : better business applications /
  2. 2
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    Data mining techniques in CRM : inside customer segmentation /
  3. 3
    Published 2012
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    IGI Global e-Book Collection
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    Successful customer relationship management programs and technologies : issues and trends /
  4. 4
    Published 2013
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    IGI Global e-Book Collection
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    Managing customer trust, satisfaction, and loyalty through information communication technologies /
  5. 5
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    Customer relationship management : concept, strategy, and tools /
  6. 6
    by Doligalski, Tymoteusz
    Published 2015
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    Internet-based customer value management : developing customer relationships online /
  7. 7
    by Kale, Vivek
    Published 2015
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    Implementing SAP CRM : the guide for business and technology managers /
  8. 8
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    Humanizing big data : marketing at the meeting of data, social science and consumer insight /
  9. 9
    by Werro, Nicolas
    Published 2015
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    Fuzzy classification of online customers /
  10. 10
    by Chorianopoulos, Antonios
    Published 2016
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    Effective CRM using predictive analytics /
  11. 11
    by Beckner, Mark, Arisawa, Triston
    Published 2013
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    Microsoft Dynamics CRM API development for online and on-premise environments /
  12. 12
    by Keel, Jonathan
    Published 2016
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    Salesforce.com lightning process builder and visual workflow : a practical guide to model-driven development on the Force.com platform /
  13. 13
    by Shabdar, Ali
    Published 2017
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    Mastering Zoho CRM : manage your team, pipeline, and clients effectively /
  14. 14
    by Wicherski, Michael
    Published 2017
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    Beginning Salesforce developer /
  15. 15
    by Duarte, Felicia, Hoffman, Rachelle
    Published 2018
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    Learn salesforce lightning : the visual guide to the lightning UI /
  16. 16
    by Wilde, Silvio
    Published 2011
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    Customer knowledge management : improving customer relationship through knowledge application /
  17. 17
    Ejournal
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    Inderscience Enterprises: 01/01/2007 to 31/12/2018
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    International journal of electronic customer relationship management.
  18. 18
    by Fawcett, Andrew
    Published 2019
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    Salesforce Lightning Platform Enterprise Architecture : Architect and Deliver Packaged Applications That Cater to Enterprise Business Needs, 3rd Edition.
  19. 19
    Ebook
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    Salesforce architect's handbook : a comprehensive end-to-end solutions guide /
  20. 20
    by Newell, Eric
    Published 2021
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    Mastering Microsoft Dynamics 365 implementations /
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