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  1. 1
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    Service design for six sigma : a roadmap for excellence /
  2. 2
    by Brussee, Warren
    Published 2006
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    All about six sigma : the easy way to get started /
  3. 3
    by Schonberger, Richard
    Published 2008
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    Best practices in lean six sigma process improvement : a deeper look /
  4. 4
    by Summers, Donna C. S.
    Published 2011
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    Lean six sigma : process improvement tools and techniques /
  5. 5
    by Arthur, Jay, 1951-
    Published 2011
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    Lean six sigma demystified /
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