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Emotional labor : putting the service in public service /
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Guy, Mary E.
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Newman, Meredith A.
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Mastracci, Sharon H.
Published 2015
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Emotional labor : putting the service in public service /
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Guy, Mary E.
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Newman, Meredith A., 1949-
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Mastracci, Sharon H., 1968-
Published 2008
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Research methods for political science : quantitative and qualitative approaches /
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McNabb, David E.
Published 2010
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Consumer behavior in action : real-life applications for marketing managers /
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Lantos, Geoffrey Paul, 1952-
Published 2011
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Edward Said : a critical introduction /
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Kennedy, Valerie
Published 2000
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Advertising media planning : a brand management approach /
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Kelley, Larry D., 1955-
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Jugenheimer, Donald W.
Published 2008
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