Academic Journal
Leadership to Elevate Design at Scale: balancing conflicting imperatives.
| Title: | Leadership to Elevate Design at Scale: balancing conflicting imperatives. |
|---|---|
| Authors: | Gemser, Gerda1 (AUTHOR) gerda.gemser@unimelb.edu.au, Calabretta, Giulia2 (AUTHOR) g.calabretta@tudelft.nl, Quint, Eric3,4 (AUTHOR) |
| Source: | California Management Review. May2023, Vol. 65 Issue 3, p48-72. 25p. 1 Diagram, 1 Chart. |
| Abstract: | Little is known about how design leaders foster design excellence "at scale" within large organizations. To bridge this gap, this article reports on interviews with 59 senior design leaders. Using a paradox perspective to frame the findings uncovers major challenges when leading design teams inside large organizations. It also identifies five pairs of opposing leadership behaviors that address these tensions and balance the overarching paradox of integrating design into the fabric of an organization while maintaining its distinctive character: being transformative yet affirmative; being directive yet accommodating; being proactive yet responsive; being intuitive yet systematic; and being holistic yet specific. [ABSTRACT FROM AUTHOR] |
| Subject Terms: | *Leadership, *Leaders, *Technological innovations, *Teams in the workplace, *Workflow, *Decision making in business, Design, Values (Ethics) |
| Copyright of California Management Review is the property of California Management Review and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| ISSN: | 00081256 |
| DOI: | 10.1177/00081256231169070 |
| Database: | Business Source Complete |
| Full text is not displayed to guests. | Login for full access. |