Academic Journal
COMPARISON OF USABILITY EVALUATION OF PUBLIC ADMINISTRATION WEBPAGES BY USER TESTING AND BY ANALYTICAL MODELS.
| Title: | COMPARISON OF USABILITY EVALUATION OF PUBLIC ADMINISTRATION WEBPAGES BY USER TESTING AND BY ANALYTICAL MODELS. |
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| Authors: | Hub, Miloslav, Musilová, Barbora |
| Source: | Scientific Papers of the University of Pardubice. Series D, Faculty of Economics & Administration; 2016, Vol. 23 Issue 37, p39-47, 9p |
| Abstract: | The usability of user interfaces especially of webpages is currently a very hot topic. The existing scientific literature contains various methods for testing and evaluation of the usability of various user interfaces. The benefit of various usability evaluation methods is described in this article, especially evaluation of usability by models and user testing. The most commonly used methods for these purposes are usability testing and heuristic evaluation. However, there are also suggestions of usability evaluation through analytical models that allow us to evaluate usability without having to involve end-users or experts in this evaluation process. These methods and their applicability are described in the article as well. For the purposes of the research as representative websites of public administration were chosen websites of selected municipalities. Next, the paper deals with evaluation of the web pages of selected statutory cities usability where the usability is evaluated by both suggested and validated analytical model and usability testing. The main goal is to compare the results of usability evaluation by analytical models and usability testing that use real end users and to check the analytical model's ability to act like in a real situation. [ABSTRACT FROM AUTHOR] |
| Subject Terms: | PUBLIC administration, USER-centered system design, ORGANIZATIONAL governance, POLITICAL science, MUNICIPAL government |
| Copyright of Scientific Papers of the University of Pardubice. Series D, Faculty of Economics & Administration is the property of University of Pardubice, Faculty of Economics & Administration and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| ISSN: | 1211555X |
| Database: | Complementary Index |
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