Academic Journal

Is Utilization of University-Sponsored Social Media Associated with Increased Social Integration and Retention among Online Students? An Examination of Social Media as a Moderator of Student Retention

Bibliographic Details
Title: Is Utilization of University-Sponsored Social Media Associated with Increased Social Integration and Retention among Online Students? An Examination of Social Media as a Moderator of Student Retention
Authors: Eaton, Gary (ORCID 0000-0001-5848-7112), Cates, Steven
Source: Journal of College Student Retention: Research, Theory & Practice. May 2023 25(1):24-50.
Abstract: Online student retention remains a problem for many colleges and universities. Retention models developed for residential students also explain the contribution to retention resulting from connecting online students with other students and the daily life of the university. Social media has been proposed as a way to engage online students to create a sense of community that may contribute to student retention. This quantitative study assessed the association between online student usage of university-sponsored social media with the Classroom and School Community Inventory (CSCI), a scale developed to quantify students' sense of academic and social community, and the association with subsequent retention at a southeastern U.S. university with a large online student population. While the effect was small, student engagement with university-sponsored social media was significantly associated with both higher scores on the CSCI and with higher reenrollment rates.
Language: English
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Peer Reviewed: Y
Page Count: 27
Publication Date: 2023
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: College Students, School Holding Power, Social Media, Social Integration, Online Courses, Sense of Community, Distance Education, Student Recruitment, Organizational Communication, Learner Engagement, Group Membership, Enrollment Rate
DOI: 10.1177/1521025120965231
ISSN: 1521-0251
1541-4167
Abstractor: As Provided
Entry Date: 2023
Accession Number: EJ1373564
ISSN: 1521-02511541-4167
DOI: 10.1177/1521025120965231
Database: ERIC