Holdings: 20 letters that get results /

20 letters that get results / illustrations by Pauline Miles.

Saved in:

Bibliographic Details
Corporate Author:	Consumers' Institute of New Zealand
Format:	Book
Language:	English
Published:	Wellington, N.Z. : Consumers' Institute, [1994]
Subjects:	New Zealand. > Consumer Guarantees Act 1993. Consumer complaints > New Zealand Complaint letters Form letters Consumer protection > New Zealand Letter writing

Description
Item Description:	"A complaint about faulty goods or poor service ... 20 draft letters"--P.2.
Physical Description:	32 pages : illustrations ; 21 cm
ISBN:	0908658273 9780908658275