Emotion management in the workplace / Sharon C. Bolton.
"The work explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives while also acknowledging the subjective experiences of its members. The key strength of this text lies in its criti...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Houndmills, Basingstoke, Hampshire ; New York :
Palgrave Macmillan,
2005.
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| Series: | Management, work and organisations.
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| Subjects: | |
| Online Access: | Contributor biographical information |
| Summary: | "The work explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives while also acknowledging the subjective experiences of its members. The key strength of this text lies in its critical approach and labor-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at the undergraduate and postgraduate levels."--Publisher description. |
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| Physical Description: | x, 190 pages ; 24 cm. |
| Bibliography: | Includes bibliographical references (pages 165-177) and index. |
| ISBN: | 033399017X 9780333990179 |