Results that matter : improving communities by engaging citizens, measuring performance, and getting things done / Paul D. Epstein [and others].

"Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to c...

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Bibliographic Details
Main Author: Epstein, Paul D. (Author)
Format: Book
Language:English
Published: San Francisco : Jossey-Bass, [2006]
Edition:First edition.
Subjects:
Description
Summary:"Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. ;"--Publisher description.
Physical Description:xxvii, 242 pages : illustrations ; 25 cm
Bibliography:Includes bibliographical references (pages 224-236) and index.
ISBN:0787960586
9780787960582
Availability

North Campus

  • Call Number:
    323.0420973 RES
    Copy
    Available - North Campus Main Collection
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