Results that matter : improving communities by engaging citizens, measuring performance, and getting things done / Paul D. Epstein [and others].
"Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to c...
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
San Francisco :
Jossey-Bass,
[2006]
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Edition: | First edition. |
Subjects: |
Summary: | "Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. ;"--Publisher description. |
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Physical Description: | xxvii, 242 pages : illustrations ; 25 cm |
Bibliography: | Includes bibliographical references (pages 224-236) and index. |
ISBN: | 0787960586 9780787960582 |