Investigating workplace discourse / by Almut Koester.
"Investigating Workplace Discourse explores the characteristics of different types of workplace conversation, such as decision-making, training, briefing or making arrangements. Particular attention is also given to interactions with a more social focus, such as small talk or office gossip.&quo...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London ; New York :
Routledge,
2006.
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| Series: | Domains of discourse.
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| Subjects: |
| Summary: | "Investigating Workplace Discourse explores the characteristics of different types of workplace conversation, such as decision-making, training, briefing or making arrangements. Particular attention is also given to interactions with a more social focus, such as small talk or office gossip." "The book provides an overview of a range of approaches to analysing workplace discourse, then argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different 'genres' (such as decision-making and instructional discourse), and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building." "A corpus of conversations recorded in a variety of office environments in both the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace."--BOOK JACKET. |
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| Physical Description: | xii, 183 p. ; 23 cm. |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 041536471X (pbk.) 0415364701 (hardback) |