ROI fundamentals : why and when to measure ROI / Patricia Pulliam Phillips, Jack J. Phillips.
"ROI in Action provides real-world case studies from companies all over the world that show the successful implementation of the ROI Methodology. The book covers major workplace learning and performance applications, including leadership development, sales training, performance improvement, tec...
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| Format: | Book |
| Language: | English |
| Published: |
San Francisco :
Jossey-Bass,
2008.
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| Series: | Measurement and evaluation series.
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| Online Access: | Contributor biographical information |
| Summary: | "ROI in Action provides real-world case studies from companies all over the world that show the successful implementation of the ROI Methodology. The book covers major workplace learning and performance applications, including leadership development, sales training, performance improvement, technical skills training, information technology training, orientation and on the job training, and supervisor training.;"--Publisher description. |
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| Physical Description: | p. cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780787987169 (pbk.) 0787987166 (pbk.) |