CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers /

CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg.

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Bibliographic Details
Main Author: Greenberg, Paul (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill, [2010]
Edition:Fourth edition.
Subjects:
Customer relations > Management
Electronic commerce
Description
Physical Description:xxvi, 662 pages : illustrations ; 24 cm
Bibliography:Includes bibliographical references and index.
ISBN:0071590455
9780071590457
Availability

City Campus

  • Call Number:
    658.812 GRE
    Copy
    Available - City Campus Main Collection
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