Flip the funnel : how to use existing customer to gain new ones /

Flip the funnel : how to use existing customer to gain new ones / Joseph Jaffe.

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Bibliographic Details
Main Author: Jaffe, Joseph, 1970- (Author)
Format: Ebook
Language:English
Published: Hoboken, N.J. : John Wiley & Sons, [2010]
Subjects:
Customer relations
Business referrals
Customer services
Online Access:Click here to view this book
Description
Physical Description:1 online resource (xviii, 286 pages)
ISBN:0470591242
9780470591246
Availability

Online

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