Continual service improvement based on ITIL v3 : a management guide / Jan van Bon [and others].
"This publication covers the ITIL V3 approach . A fundamental tool for all IT practitioners this expert guidance provides a practical readable approach to this topic"--EBL
Saved in:
| Other Authors: | |
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| Format: | Ebook |
| Language: | English |
| Published: |
Norwich [U.K.] :
Van Haren Publishing,
[2008]
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| Edition: | First edition. |
| Series: | Best practices series (Aspen Institute).
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| Subjects: | |
| Online Access: | Click here to view this book |
| Summary: | "This publication covers the ITIL V3 approach . A fundamental tool for all IT practitioners this expert guidance provides a practical readable approach to this topic"--EBL |
|---|---|
| Item Description: | Title on publisher's Web site: ITIL® Lifecycle Approach Based on ITIL® V3 Suite. |
| Physical Description: | 1 online resource (x, 145 pages) : illustrations. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9087532407 9789087532406 |