Customer experience : future trends and insights / Colin Shaw, Qaalfa Dibeehi, Steven Walden.
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Main Authors: | , , |
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Format: | Ebook |
Language: | English |
Published: |
Houndmills [England] ; New York :
Palgrave Macmillan,
2011.
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Subjects: | |
Online Access: | Click here to view this book |
Physical Description: | 1 online resource (xvii, 199 pages) : illustrations |
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Bibliography: | Includes bibliographical references and index. |
ISBN: | 0230291775 9780230291775 |