Introduction to the ITIL® service lifecycle.
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Corporate Author: | |
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Format: | Book |
Language: | English |
Published: |
Norwich, [England] :
TSO,
c2010.
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Edition: | 2nd ed. |
Subjects: |
Item Description: | Includes index. |
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Physical Description: | xi, 238 p. : ill. ; 21 cm. |
ISBN: | 9780113311316 (pbk.) 0113311311 (pbk.) |