Customer service management training 101 : quick and easy techniques that get great results / Renée Evenson.
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| Main Author: | |
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| Corporate Author: | |
| Format: | Ebook |
| Language: | English |
| Published: |
New York :
American Management Association,
[2012]
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| Edition: | First edition. |
| Subjects: | |
| Online Access: | Click here to view this book |
| Item Description: | Includes index. |
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| Physical Description: | 1 online resource (ix, 214 pages) : forms |
| ISBN: | 0814417167 9780814417164 |