Improving tourism and hospitality services /

Improving tourism and hospitality services / Eric Laws.

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Bibliographic Details
Main Author: Laws, Eric, 1945-
Corporate Author: CAB eBooks Leisure & Tourism
Format: Ebook
Language:English
Published: Cambridge, MA : CABI Pub., c2004.
Subjects:
Consumer satisfaction.
Hospitality industry.
Tourism.
Online Access:CAB eBooks
Description
Item Description:Description based on print version record.
Physical Description:1 electronic document.
Format:Mode of access: World Wide Web.
Bibliography:Includes bibliographical references (p.183-200) and index.
ISBN:0851990444
9780851990446
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CAB eBooks
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