Total quality management and operational excellence : text with cases / John S. Oakland.
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Main Author: | |
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Format: | Ebook |
Language: | English |
Published: |
Oxfordshire, England ; New York, New York :
Routledge,
2014.
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Edition: | Fourth edition. |
Subjects: | |
Online Access: | Click here to view this book |
Item Description: | Includes index. |
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Physical Description: | 1 online resource (555 pages) : illustrations |
ISBN: | 1317808436 9781317808435 |