Consumer ADR in Europe / Christopher J.S. Hodges, Iris Benöhr, Naomi Creutzfeldt-Banda.
"This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, P...
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| Main Authors: | , |
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| Other Authors: | |
| Format: | Ebook |
| Language: | English |
| Published: |
Oxford ; Portland, Or. :
Hart Pub.,
2012.
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| Series: | Civil justice systems.
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| Subjects: | |
| Online Access: | Hart Publishing Law ebooks |
| Summary: | "This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, Poland, Slovenia, Spain, Sweden and the United Kingdom as well as emerging pan-EU dispute resolution schemes. Use of the techniques of mediation, conciliation and adjudication are noted. It also covers EU measures on consumer ADR, and 2011 proposals for legislation on ADR and ODR. Data on volumes, cost and duration of ADR schemes are compared, both between different systems and with courts. The authors' findings underpin EU and national developments, and outline options for future policy. Findings and proposals are included for the functions, scope, performance, essential requirements, architecture and operation of ADR systems. The relationships between ADR, courts and regulators are discussed, and need for reforms are noted. This is a ground-breaking work that will have a major impact on European legal systems." -- Publisher's information. |
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| Physical Description: | 1 online resource (xxxv, 479 pages) : illustrations. |
| Format: | Mode of access: World Wide Web. |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 3845259183 9783845259185 1283657783 9781283657785 1472566009 9781472566003 1847319416 9781847319418 1847319424 9781847319425 |