Meeting customer needs /

Meeting customer needs / Ian Smith.

Show all versions (2)
Saved in:
Bibliographic Details
Main Author: Smith, Ian, 1953- (Author)
Corporate Author: Chartered Management Institute (Great Britain)
Format: Ebook
Language:English
Published: Oxford : Butterworth/Heinemann, [2003]
Edition:Third edition.
Series:Chartered Management Institute series.
Subjects:
Customer services.
Marketing.
Online Access:Click here to view this book
Description
Physical Description:1 online resource (xiii, 218 pages) : illustrations.
Bibliography:Includes bibliographical references and index.
ISBN:0080496539
9780080496535
Availability

Online

Click here to view this book
Requests
Request this item Request this AUT item so you can pick it up when you're at the library.
Interlibrary Loan With Interlibrary Loan you can request the item from another library. It's a free service.
Similar Items