Visitor experience design / edited by Noel Scott, Jun Gao, Jianyu Ma.

The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next...

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Bibliographic Details
Other Authors: Scott, Noel, 1958- (Editor)
Format: Ebook
Language:English
Published: Wallingford, Oxfordshire ; Boston, MA : CABI, [2017]
Series:CABI series in tourism management research ; 5.
Subjects:
Online Access:CAB eBooks
Description
Summary:The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next three parts examine the pre-experience stage (Part II), on-site experiences (Part III), and post-experience outcomes (Part IV). Part V provides cases of specific tourism experiences; while the lone chapter in Part VI provides a conclusion and thoughts on future research.
Physical Description:1 online resource.
Bibliography:Includes bibliographical references and index.
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