Visitor experience design / edited by Noel Scott, Jun Gao, Jianyu Ma.
The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next...
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Other Authors: | |
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Format: | Ebook |
Language: | English |
Published: |
Wallingford, Oxfordshire ; Boston, MA :
CABI,
[2017]
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Series: | CABI series in tourism management research ;
5. |
Subjects: | |
Online Access: | CAB eBooks |
Summary: | The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next three parts examine the pre-experience stage (Part II), on-site experiences (Part III), and post-experience outcomes (Part IV). Part V provides cases of specific tourism experiences; while the lone chapter in Part VI provides a conclusion and thoughts on future research. |
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Physical Description: | 1 online resource. |
Bibliography: | Includes bibliographical references and index. |