The problem of hanging out with the crowd / William Rick Crandall, John A. Parnell & John E. Spillan.
This case centers on examples of crowd crush. It refers to accidents taking place during concerts, one in Ohio, USA, and another one in Denmark, with a particular focus on the crush at a Wal-Mart store during the Black Friday sales. How can businesses dealing with large crowds best protect their cus...
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Main Authors: | , , |
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Format: | Ebook |
Language: | English |
Published: |
[London] :
SAGE,
2016.
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Series: | SAGE knowledge. Cases.
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Subjects: | |
Online Access: | SAGE |
Summary: | This case centers on examples of crowd crush. It refers to accidents taking place during concerts, one in Ohio, USA, and another one in Denmark, with a particular focus on the crush at a Wal-Mart store during the Black Friday sales. How can businesses dealing with large crowds best protect their customers from these kinds of dangers? |
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Item Description: | Originally Published in: Crandall, W. R., Parnell, J. A., & Spillan, J. E. (2013). The Problem of Hanging Out With the Crowd. In Crisis management: Leading in the new strategy landscape (2nd ed., pp. 287-290). Los Angeles: SAGE Publications, Inc. ISBN: 9781412991681. |
Physical Description: | 1 online resource : illustrations. |
ISBN: | 1506324320 9781506324326 |