Mercedes and the moose test (A) / Daniel Diermeier.

The case describes a crisis management situation faced by Mercedes-Benz, a division of Daimler-Benz AG. In 1997 Mercedes introduced a revolutionary new car, the A-class, Mercedes' first entry into the compact car segment. The A-class was positioned as an entry-level vehicle in the Mercedes line...

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Bibliographic Details
Main Author: Diermeier, Daniel (Author)
Format: Ebook
Language:English
Published: London : SAGE Publications Ltd, 2017.
Series:SAGE Knowledge. Cases.
Subjects:
Online Access:SAGE
Description
Summary:The case describes a crisis management situation faced by Mercedes-Benz, a division of Daimler-Benz AG. In 1997 Mercedes introduced a revolutionary new car, the A-class, Mercedes' first entry into the compact car segment. The A-class was positioned as an entry-level vehicle in the Mercedes line and represented Mercedes' attempt to grow beyond its core market. A few days after the car was officially introduced, it rolled-over during a test known as the moose test conducted by a Swedish journalist. The A-class's failed moose-test created extensive media coverage in Germany and other European countries, threatening the success of the A-class launch.
Item Description:Originally published: Diermeier, D. (2004). Mercedes and the moose test (A). 5-403-755(A) Evanston, IL: Kellogg School of Management, Northwestern University.
Physical Description:1 online resource : illustrations.
ISBN:1473992397
9781473992399
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