Motivation, barriers and impacts of mobile technology in four OECD countries : a literature review of e-government service deployment : a dissertation submitted to Auckland University of Technology in partial fulfilment of the requirements for the degree of Master of Computer and Information Sciences (MCIS), 2010 / Yang Wang ; supervisor: Krassie Petrova.
Information and communication technologies significantly influence the work of local and central government agencies. An electronic government (e-Government) service is capable of providing intangible value to all stakeholders, and additionally builds a linkage for effortless communication between g...
Saved in:
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Ethesis |
| Language: | English |
| Subjects: | |
| Online Access: | Click here to access this resource online |
| Summary: | Information and communication technologies significantly influence the work of local and central government agencies. An electronic government (e-Government) service is capable of providing intangible value to all stakeholders, and additionally builds a linkage for effortless communication between government and citizens. This dissertation aims to examine factors and issues that influence the e-Government service deployment, including advantages, disadvantages and its future trends. The researcher has conducted a systematic literature review and qualitatively analysed 136 recent articles about e-Government services deployment in four countries that are members of the Organization for Economic Co-operation and Development (OECD). A range of factors relevant to e-Government service deployment motivators, barriers and future trends are identified and an internationally applicable framework of e-Government service deployment is constructed. Mobile technology and its impact on e-Government service deployment are investigated. M-Government has been identified as an extension of e-Government service deployment. Author supplied keywords: e-government; m-government; OECD; Systematic literature review; e-government service deployment; Mobile technology. |
|---|---|
| Physical Description: | 1 online resource Also held in print (vii, 101 leaves : illustrations ; 30 cm) (T 351.02854678 WAN) in off-campus storage, box 86 |
| Bibliography: | Includes bibliographical references. |