Changing the game of outsourcing - the Microsoft Onefinance case / Kate Vitasek, Karl Manrodt, Srinivas Krishna.
In February 2007, Microsoft signed an outsourcing agreement with Accenture, with an original contract term of 7 years at a value of US$185 million. This was extended 2 years later, to 2018, with expanded scope, and a total contract value of $330 million. Called the OneFinance initiative, the effort...
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| Main Authors: | , , |
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| Format: | Ebook |
| Language: | English |
| Published: |
London :
Palgrave MacMillan UK,
2012.
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| Series: | SAGE Business Cases.
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| Subjects: | |
| Online Access: | SAGE |
| Summary: | In February 2007, Microsoft signed an outsourcing agreement with Accenture, with an original contract term of 7 years at a value of US$185 million. This was extended 2 years later, to 2018, with expanded scope, and a total contract value of $330 million. Called the OneFinance initiative, the effort outsourced nearly all back office finance transactions spread across 95 countries to service provider Accenture under a new kind of outsourcing model. Under the agreement the parties operate under incentives to improve performance and deliver increased value year-over-year, while sharing in the risks and rewards of doing so. The case focuses on the rationale for this distinctive approach to outsourcing and transformational change, and provides details of the definitions of work, measurements, pricing models and governance structures adopted. |
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| Item Description: | Originally Published InVitasek, K., Manrodt, K., & Krishna, S. (2012). Changing the game of outsourcing - The Microsoft OneFinance case. Journal of Information Technology Teaching Cases, 2, 46-56. |
| Physical Description: | 1 online resource : illustrations. |
| ISBN: | 1529721083 9781529721089 |