Service in the AI Era : Science, Logic, and Architecture Perspectives / Jim Spohrer, Paul P. Maglio, Stephen L. Vargo, and Markus Warg.
AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today's use of early-stage AI for automati...
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Main Authors: | , , , |
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Format: | Ebook |
Language: | English |
Published: |
New York, NY :
Business Expert Press,
2023.
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Subjects: | |
Online Access: | Click here to view this book |
Summary: | AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today's use of early-stage AI for automation and augmentation, and essential elements of service science, service-dominant (S-D) logic, and Service Dominant Architecture (SDA). The book challenges all responsible actors -- individuals, businesses, universities, and governments -- to invest systematically and wisely to upskill with AI (the X+AI vision). The service innovation community is a growing transdiscipline harnessing all disciplines to become better T-shaped professionals. |
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Physical Description: | 1 online resource |
Bibliography: | Includes bibliographical references. |
ISBN: | 1637423047 9781637423042 |