Hospitality for the homeless : the case of Camillu's House / Charles Thomas, John Buschman, Lisa Cain.
Camillus House (CH) is a not for profit organization that was founded to help in the provision of hospitality services to the homeless in South Florida. The organization seeks to ensure that everyone's basic human need for food, clothing, and overnight shelter (i.e. hospitality) are met. CH aid...
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| Main Authors: | , , |
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| Format: | Ebook |
| Language: | English |
| Published: |
London :
International CHRIE,
2021.
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| Series: | SAGE business cases
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| Subjects: | |
| Online Access: | SAGE |
| Summary: | Camillus House (CH) is a not for profit organization that was founded to help in the provision of hospitality services to the homeless in South Florida. The organization seeks to ensure that everyone's basic human need for food, clothing, and overnight shelter (i.e. hospitality) are met. CH aids in the elimination of the various challenges of subordination and subjectivity amongst the guest and host by treating all the institution's occupants as a family. This has been achieved through the in-house policies adopted by the institution. This study was aimed at understanding the benchmark factors necessary for offering hospitality services to the homeless.From the study, some of the evident effects of homelessness include physiological effects felt by both the individuals living on the streets and those that offer hospitality services to the homeless. Market forces and social processes are the perceived leading causes of homelessness in the streets of America. Therefore, social service providers such as CH should develop an ethical perspective geared towards the provision of hospitality services. They must ensure that the individuals asking for help have human and reflective objectives and thus the service providers need to identify the best ways of assessing the qualities and the characteristics of individuals soliciting help. Tolerance and understanding are some of the qualities required of non-profit hospitality service providers. In social welfare settings, it is essential for the hosts to do away with the imposed boundaries and welcome the seekers of hospitality without imposed reservations. It is also vital for every individual or organization to develop a new perspective of thinking during the provision of hospitality services, and this will ensure that interactions between those asking for help and the service providers lead to meaningful results. |
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| Item Description: | Orginally Published In Thomas, C., Buschman, J., & Cain, L. (2021). Hospitality for the Homeless: The case of Camillu's House. Journal of Hospitality & Tourism Cases, 9(2), 34-43. |
| Physical Description: | 1 online resource : illustrations. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781529798609 1529798604 |