Women in leadership at the Four Seasons / Taylor Lea Thomas, Lisa Cain.
This case study examines the importance of increasing diversity at top luxury hotels, with a specific look at the Four Seasons Hotels and Resorts. In general, there is a lack of women in executive leadership roles such as general manager or hotel manager across the hotel industry, but particularly a...
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| Main Authors: | , |
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| Format: | Ebook |
| Language: | English |
| Published: |
London :
International CHRIE,
2021.
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| Series: | SAGE business cases
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| Subjects: | |
| Online Access: | SAGE |
| Summary: | This case study examines the importance of increasing diversity at top luxury hotels, with a specific look at the Four Seasons Hotels and Resorts. In general, there is a lack of women in executive leadership roles such as general manager or hotel manager across the hotel industry, but particularly among luxury hotel brands. Women play pivotal roles and comprise almost 50 percent of the workforce and should consequently have larger representation in leadership roles. The World Economic Forum's 2017 Global Gender Gap Index reveals that there has been no real improvement over the last 10 years as only 22% of individuals holding senior managerial positions are women (Harris, 2017). A quick search through Four Seasons' Press Room Hotel Press Kits on its company website astonishingly reveals there are only 10 female general managers or hotel managers in the company's vast global dominance in the luxury hotel sector ("Hotel Press Kits"). Recommendations for increasing diversity include incorporating diversity training through Manager in Training (MIT) program. |
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| Item Description: | Originally Published In Thomas, T. & Cain, L. (2021). Women in Leadership at the Four Seasons. Journal of Hospitality & Tourism Cases, 9(1), 41-53. |
| Physical Description: | 1 online resource : illustrations. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781529798951 1529798957 |