The Songhua River pollution incident : media communication and emergency management / Haiying Wang and Zhang Bowen.
This case outlines the chain of events caused by failures in crisis management and communication following a major crisis at China Jilin Petrochemical Corporation. In addition to the company, the other stakeholders involved in this event were the government, the public, and the media. This case can...
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Main Authors: | , |
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Format: | Ebook |
Language: | English |
Published: |
London :
SAGE Publications: SAGE Business Cases Originals,
2023.
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Series: | SAGE business cases
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Subjects: | |
Online Access: | SAGE |
Summary: | This case outlines the chain of events caused by failures in crisis management and communication following a major crisis at China Jilin Petrochemical Corporation. In addition to the company, the other stakeholders involved in this event were the government, the public, and the media. This case can help students understand the countermeasures required at each stage of crisis management, apply system concepts related to the steps of crisis communication implementation, and demonstrate the principles and strategies of applied crisis management. Students will be asked to analyze the practices of various stakeholders and further evaluate their practices in the four phases following the crisis, and finally to draw conclusions and assess strategies for crisis communication management. |
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Physical Description: | 1 online resource : illustrations. |
ISBN: | 9781071913024 1071913026 |