The era of new services : new services, new infrastructure and service rules for the future society / Lefei Li.
This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies...
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| Main Author: | |
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| Format: | Ebook |
| Language: | English Chinese |
| Published: |
Singapore :
Springer,
2024.
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| Series: | Management for professionals
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| Subjects: | |
| Online Access: | Springer eBooks |
| Summary: | This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies, bridging theory and real-world application, making it an essential resource for both professionals and students. It stands out by analyzing new business models and offering both qualitative and quantitative methods for service design, making it a must-read for those seeking to excel in the dynamic service market. |
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| Physical Description: | 1 online resource (xvii, 190 pages) : illustrations. |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9789819995653 9819995655 |
| ISSN: | 2192-810X |