Best practices and new perspectives in service science and management / Patricia Ordonez de Pablos and Robert D. Tennyson, Editors.
"Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organizations, and a multi-disciplinary approach is ideal to establish full understanding of these systems.Best Practices and New Perspectives in Service Science and Management p...
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| Other Authors: | , |
| Format: | Ebook |
| Language: | English |
| Published: |
Hershey, PA :
Information Science Reference,
[2013]
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| Subjects: | |
| Online Access: | IGI Global e-Book Collection |
| Summary: | "Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organizations, and a multi-disciplinary approach is ideal to establish full understanding of these systems.Best Practices and New Perspectives in Service Science and Management provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services. This book is essential for researchers and practitioners in the fields of computer science, software management, and engineering."--Publisher's website. |
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| Item Description: | Description based on print version record. |
| Physical Description: | 1 electronic document. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 1299159842 1466638958 1466638974 9781299159846 9781466638952 9781466638976 |